See personal information items to be additionally collected for customer service
Service | Additionally Collected Personal Information |
---|---|
Customer Service |
<Questions / Report>
- Customer Service Call Center: Caller’s phone number - Web Customer Service: Email, mobile phone number <Report of defamation, personal information infringement and copyright infringement> - Request to stop posting: Applicant info (name, DOB, phone number, email or fax, nickname, a copy of a photo ID with personal information masked) - (Report by proxy) Power of attorney: Principal & agent information (name, DOB, phone number, a copy of a photo ID with personal information masked) <Request for explanation regarding defamation / personal information infringement> - Request to recover a post: Name, DOB, phone or fax, email, nickname <Request for explanation regarding copyright infringement> - Request to resume copying and transmission: Principal & agent info (name, DOB, phone number, email, a copy of a photo ID with personal information masked) <Request to block access to a user’s posts> - (Post writer) Request to block access to a user’s posts: Requester info (name, phone number, email or fax, a copy of a photo ID with personal information masked, personal information included in supporting documents to prove that the posts have been written by the requester. - (Agent) Access blocking agent appointment letter: Requester info (name, phone number, email or fax, a copy of a photo ID with personal information masked), agent info (name, phone number, email or fax, relation to the requestor, a copy of a photo ID with personal information masked, supporting documents (Family Relation Certificate, Death Certificate, etc)) ※ When you make an inquiry to the Customer Service, the above information may be collected. Additional personal information including your mobile phone number may be |