도움말

카카오의 서비스에 대해 자주 묻는 질문들 입니다. 궁금하신 서비스의 선택 및 사용하는 모바일 OS 선택을 해 주세요.

You can change your mini-profile cover photo by selecting the Cover button. You can choose photos from your device album to set as your mini-profile cover photo.



If you have a same Kakao Account connected to KakaoTalk and KakaoStory, your KakaoStory posts set as Public will be displayed on your mini-profile. You may choose to delete any posts you don't want displayed by tapping on the thumbnail.

Tap "..." on the post you wish to remove from your mini-profile. The posts will be removed only from your mini-profile and remain on your KakaoStory.

Only the posts that were written after you enable the Link KakaoTalk Profile option will be displayed on your mini-profile.

Posts that were written before you disable the Link KakaoTalk Profile option will not be affected. You can tap "..." on the post and delete them from your mini-profile.

Go to your KakaoStory's Settings and enable Link KakaoTalk Profile before you post a story. Posts you have set Public after you enable the setting will be displayed on your KakaoTalk mini-profile. Please note that you must connect the same Kakao Account to your KakaoTalk and KakaoStory.


In order to prevent spam, we do not allow virtual numbers, internet phone numbers, etc.

KakaoTalk stores messages on the server for users who cannot check messages immediately.
These messages will be stored on the server for 2-3 days and will then be deleted permanently from the server for your privacy.

Please note that you may not be able to check your messages if you turn off your phone or you are not connected to a network for more than 2-3 days.
Also, if you do not log in to KakaoTalk Desktop for more than 3 days, you may not be able to check messages delievered during that time on your mobile from your desktop.


We ask for your previously-verified phone number in order to prevent other people from logging in with your Kakao account. 







If you have forgotten your previous phone number, you cannot log in with your Kakao account and your previous KakaoTalk data, including your friends list and KakaoTalk ID, cannot be restored.


KakaoTalk themes are provided as APK files (Android application package files) to ensure performance and scalability. 



To apply a theme, install a KakaoTalk theme file (.apk), go to More  > Settings > Themes on KakaoTalk and choose a theme you wish to apply. 



For more KakaoTalk themes, go to More > Item Store or Google Play. You can also download more compatible KakaoTalk themes from the Internet or other apps. 







*NOTE: As a KakaoTalk theme file only consists of images and colors used in the theme, it does not require any special permissions during installation. If you are asked to give certain permissions, please do not install the file because it may not be safe.

Can’t find the answer to your question? Please contact our Customer Service Center.