See the retention of personal information in accordance with applicable laws
| Records to be Retained | Applicable Law | Retention Period |
|---|---|---|
|
Records of contract or withdrawal of subscription
|
Act on the Consumer Protection in Electronic Commerce, etc.
|
5 years
|
|
Records of payment and supplying goods
|
5 years
|
|
|
Records of consumer’s complaint and the settlement of dispute
|
3 years
|
|
|
Records of marks and advertisement
|
6 months
|
|
|
Books and supporting documents for all transactions specified by the Tax Act
|
Framework Act on National Taxes
|
5 years
|
|
Records of electronic financial transactions
|
Electronic Financial Transactions Act
|
5 years
|
|
Service visit records
|
Protection of Communications Secrets Act
|
3 months
|
|
Records related to customer verification and reports of suspicious transactions, etc.
|
Act on Reporting and Using Specified Financial Transaction Information
|
5 years after unregistration from the service
|
|
Records related to the distribution of electronic documents via Official Electronic Addresses
|
Electronic Document and Electronic Transaction Act
|
10 years
|