Updates in the Kakao Comprehensive Terms & Conditions and the Kakao Terms of Service

2018-03-23

Greetings from Kakao!

Thank you for using Kakao Services.

 

Please be informed that the revised versions of the Kakao Comprehensive Terms & Conditions and the Kakao Terms of Service will take effect as of April 30, 2018 to clarify the notification method of changes to Services and Terms, to protect members from illegal contents and to bring the Terms up to date in line with latest Services.

 

1. Changes

Kakao Comprehensive Terms & Conditions >

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ARTICLE 2. Contents, Effect and Changes of the Terms and Conditions

2. Our Terms and Conditions may change, if necessary, to the extent that they do not violate relevant laws and regulations. In case of any changes, the Company, in principle, will notify or inform you about the changes at least 15 days prior to the effective date. If the changes inevitably affect you adversely, the Company will send email to the email address you use as a Kakao Account or Daum ID, send a KakaoTalk message, send notifications or use any other reasonable means to notify or inform you about such changes at least 30 days prior to the effective date.

ARTICLE 2. Contents, Effect and Changes of the Terms and Conditions

2. Our Terms and Conditions may change, if necessary, to the extent that they do not violate relevant laws and regulations. In case of any changes, the Company, in principle, will notify or inform you about the changes through the Notices page on Daum or Kakao Services at least 15 days prior to the effective date. If the changes inevitably affect you adversely, the Company will send an email to the email address you use as a Kakao Account or Daum ID, send a KakaoTalk message or an SMS to the phone number you have registered, leave electronic messages within the relevant service, post an alarm message, or use any other reasonable means to notify or inform you about such changes at least 30 days prior to the effective date.

ARTICLE 4. Creating and Linking Kakao Account and Daum ID

1. A Kakao Account is a combination of characters, special characters and numbers you registered before to personally identify yourself in Services. You may create your own Kakao Account once you agree to the Terms and Conditions, register your Kakao Account and password, and if needed, the Company may approve your account after verifying your email address or telephone number. Of course, if you want, you may also create a Kakao nickname.

ARTICLE 4. Creating and Linking Kakao Account and Daum ID

1. A Kakao Account is a login account which is needed for you to be able to use Services. You may create your own Kakao Account once you agree to the Terms and Conditions, register information required to create a Kakao Account, and obtain an approval from Kakao after its verification of information you have provided.

ARTICLE 5. Rejecting or Withholding Approval of Creating Kakao Account or Daum ID

1. The Company may not approve of your creation of Kakao Account and/or Daum ID if any of the following applies. Especially, if you are under 14 years old, you can create a Kakao Account or Daum ID only if you have consent from your parents or legal guardian.

§If the Company had deleted your Kakao Account or Daum ID

§If you have attempted to create a Kakao Account or Daum ID by using a third party’s name, email address or personal   information

§If you did not enter required information or entered false information in the process of creating a Kakao Account or Daum ID

§ If you violate any applicable law or regulation, or additional terms or standards set by the Company

ARTICLE 5. Rejecting or Withholding Approval of Creating Kakao Account or Daum ID

1. The Company may not approve of your creation of Kakao Account and/or Daum ID if any of the following applies. Especially, if you are under 14 years old, you can create a Kakao Account or Daum ID only if you have consent from your parents or legal guardian.

§If the Company had deleted your Kakao Account or Daum ID in accordance with this Terms and Conditions

§If you have attempted to create a Kakao Account or Daum ID by using a third party’s name, email address or personal   information

§If you did not enter required information or entered false information in the process of creating a Kakao Account or Daum ID

§If you violate any applicable law or regulation, or additional terms or standards set by the Company

ARTICLE 6. Managing Kakao Account or Daum ID

1. You should be the only person who signs in with your Kakao Account and Daum ID and should never let others use them. You should manage your password by yourself so that others may not have unauthorized access to your Kakao Account or Daum ID. If you learn of any unauthorized use, please contact the Customer Service and let us know. The Company will provide you with instructions to protect your account or ID from unauthorized access by others.

 

2. You may view and change your information using the Settings menu in Services. However, you may not be able to change some information like your Kakao Account, Daum ID, phone number and unique device identifiers required for us to provide and manage Services. If you want to update the information you provided us at the time of signing up for Services, you may change it directly on the Services or contact us via email or Customer Service.

ARTICLE 6. Managing Kakao Account or Daum ID

1. You should be the only person who signs in with your Kakao   Account and Daum ID and should never let others use them. You should manage your password by yourself so that others may not have unauthorized access to your Kakao Account or Daum ID. The Company may require you to enter a password and go through an additional user identification process to prevent others from accessing your Kakao Account or Daum ID without authorization. If you learn of any unauthorized use, please contact the Customer Service and let us know. The Company will provide you with instructions to protect your account or ID from unauthorized access by others.

 

2. You may view and change your information using the Settings menu in Services. However, you may not be able to change some information like your Kakao Account, Daum ID, phone number, unique device identifiers and other user identification information required for us to provide and manage Services, and in case such information is changed, an additional user identification process may be required. If you want to update the information you provided us at the time of signing up for Services, you may change it directly on the Services or contact us via email or Customer Service.

 

ARTICLE 8. How to Use Services and Things to Be Careful of

1. You may freely use our Services, but please do not forget that you may not misuse them as follows.

  • Don't interfere with our Services or try to access them using a method other than the ones we provide or approve.
  • Dont collect or use information of other Service users or provide it to any third party. You should not use Services for profit and send or post offensive, obscene or illegal content like information that infringes upon copyright.
  • Don't copy, modify, distribute, sell, transfer, lease, or pledge any part of our Services or included software, or allow any third party to use them without the Company's consent. You should not reproduce, disassemble, duplicate or alter Services, nor may you reverse engineer or attempt to extract the source code of the software.

 

 

2. You may not assign, transfer or pledge the rights to use Services or any contracts with us.

 

 

3. If you do not comply with our terms or policies or applicable law, the Company may investigate your misconduct, suspend or stop providing Services to you, or restrict you from signing up again.



4. If you do not have any record of signing in or accessing Services during the time period set by applicable laws, we may discard or store your information separately by sending email or SMS notifications to the address you registered with or using other effective means. If there is not enough necessary information as a result, you may not be eligible to use Services. Also, if you do not sign in to Daum Services for three (3) months, receiving emails in Daum Mail Service may be limited. For more information on using Services, see our Operation Policy .

 

ARTICLE 8. How to Use Services and Things to Be Careful of

1. You may freely use our Services, but please do not forget that you may not misuse them as follows.

·       Don't interfere with our Services or try to access them using a method other than the ones we provide or approve.

·       You may not collect, use or provide to others the information of other Service users, use Services for any profit-generating activity, transmit any information that is pornographic, infringe on any third party’s copyright, post   false facts about Kakao or any third party, or otherwise violate public order, laws or good morals.

·       Don't copy, modify, distribute, sell, transfer, lease, or pledge any part of our Services or included software, or allow any third party to use them without the Company's consent. You should not reproduce, disassemble, duplicate or alter Services, nor may you reverse engineer or attempt to extract the source code of the software.

2. You may not assign, transfer or pledge the rights to use Services or any contracts with us.

 

3. If you fail to comply with applicable laws, the Terms of Service and/or other policies of Kakao, Kakao may conduct an investigation into the non-compliance, delete or temporarily delete the relevant post, suspend your use of Services either temporarily or permanently, or restrict you from signing up again.

 

4. If you do not have any record of signing in or accessing Services during the time period set by applicable laws, we may discard or store your information separately by sending email, SMS or KakaoTalk notifications to the email address or phone number you registered with or using other effective means. If there is not enough necessary information as a result, you may not be eligible to use Services. Also, if you do not sign in to Daum Services for three (3) months, receiving emails in Daum Mail Service may be limited. For more information on using Services, see our Operation Policy.

 

5. Please refer to the Service Operation Policy for more details on the matters set out in this article and the use of Services.

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Article 9  Management of Postings

1. Where the postings are in breach of the Act on the Promotion of Information and Communications Network Utilization and Information Protection, etc. (hereinafter "the Act on Information and Communications Network"), the Copyright Act, and any other governing laws and/or regulations, the legitimate holder of right may request suspension and deletion of such postings, and Kakao shall take necessary actions in accordance with applicable laws.

 

2. Even without any request from the legitimate holder of right, Kakao may take any tentative measures against such posting pursuant to applicable laws if there exists anything that may be deemed to constitute infringement of a third party’s rights, and/or in breach of Kakao's policies and governing laws and/or regulations.

 

3. Detailed processes related to the above shall follow the procedures specified by Kakao under "Report Rights Infringement" (Kakao Service, Daum Service) within the extent set forth by the Act on Information and Communications Network and the Copyright Act.

ARTICLE 11. Using, Modifying and Terminating Services

1. The Company does its best to provide Services 24/7 all year round. However, we may temporarily stop our Services for regular or temporary inspection for maintenance, repair or for other reasons, and we will make sure to give you advance notice within Services on such occasions. If Services are unexpectedly suspended, the Company will make its utmost efforts to figure out the possible causes and restore Services as soon as possible.

 

2. We may modify functionalities or features of a Service, or suspend or stop a Service because the contract signed with a content provider for service provision is terminated or modified or a new service is launched. We will post notice of such modifications or terminations on the front page of Services or on the screen or the notice page in the applicable Service. We will make reasonable efforts to notify you individually of any modification or termination that materially affect your rights or obligations, by sending electronic messages or an email to the email address you use as a Kakao Account or Daum ID, or through other similar mechanisms.

 

ARTICLE 12. Using, Modifying and Terminating Services

The Company does its best to provide Services 24/7 all year round. However, we may temporarily stop our Services for regular or temporary inspection for maintenance, repair or for other reasons, and we will make sure to give you advance notice within Services on such occasions. If Services are unexpectedly suspended, the Company will make its utmost efforts to figure out the possible causes and restore Services as soon as possible.

 

We may modify functionalities or features of a Service, or suspend or stop a Service because the contract signed with a content provider for service provision is terminated or modified or a new service is launched. We will post notice of such modifications or terminations on the screen or the Notices page in the individual Service. We will make reasonable efforts to notify you individually of any modification or termination that materially affect your rights or obligations, by sending electronic messages, an email or SMS to the email address or phone number you use as a Kakao Account or Daum ID, or through other similar mechanisms.

ARTICLE 14. Offering Location-based Services

2. Please refer to the company information as a location information provider and an LBS provider.

Company: Kakao Corp.

Address: 242 Cheomdan-ro, Jeju-si, Jeju-do (Youngpyung-dong)

Contact:Phone / +82-1577-3321

LBS Inquiry Board : http://cs.daum.net/

Email : privacy@kakaocorp.com

 

3. The Company offers LBS for free with location information it receives from a location information provider that collects such information from your terminals or other devices. Here are the details

  • Location Sharing Service - You can share your current location information or certain other location with other users or upload relevant Posts.
  • Information Service - You can receive daily life information or advertisements based on your current location
  • Content Sharing Service - You can share content with other users by using location information linked to content or stored in photos or other content you have.
  • Call Taxi Service - You can request a taxi by sending your current location to a taxi driver who is a member of this Service.

 

 

ARTICLE 15. Offering Location-based Services

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2. The Company offers LBS for free with location information it receives from a location information provider that collects such information from your terminals or other devices. Here are the details

§ Location Sharing Service - You can share your current location information or certain other location with other users or upload relevant Posts.

§ Information Service - You can receive daily life information or advertisements based on your current location

§ Content Sharing Service - You can share content with other users by using location information linked to content or stored in photos or other content you have.

ARTICLE 17. Notices and Announcements

Your opinion matters to us. You may visit our Customer Service and express your opinions at any time. The Company may send an email to the email address you use as a Kakao Account or Daum ID or send electronic messages to notify or inform you. Notices to all users will become effective no sooner than seven (7) days after they are posted on the front page of Services or on notice page.

ARTICLE 18. Notices and Announcements

Your opinion matters to us. You may visit our Customer Service and express your opinions at any time. The Company may send an email to the email address you use as a Kakao Account or Daum ID, leave electronic messages within the relevant Service, post an alarm message, or use any other reasonable means to notify or inform you. Notices to all users will become effective no sooner than seven (7) days after they are posted on the front page of Services or on notice page.


Kakao Terms of Service > 

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You may use Kakao account.

Your Kakao account is a log-in account created based on your email address and password of your choice, which is needed for you to be able to use Services. A Kakao account may be mandatory for use of some Services. To begin the Kakao account creation process, you must consent to the Terms of Service, provide your email address, and register your password. Then, Kakao will go through the approval process. If needed, Kakao may approve your account by verifying your email address or telephone number. Of course, if you wish, you may also create a Kakao nickname.

 

Kakao may not approve of your account creation if: (i) Kakao deleted your Kakao account in the past, (ii) you have attempted to create a Kakao account using a third party’s name, email address or other personal information, or (iii) you fail to provide the required information or provide false information during the Kakao account creation process. Especially, if you are under 14 years of age, your parent or legal guardian’s consent must be obtained to create your Kakao account. If it is found that you have created your Kakao account in breach of the foregoing terms and conditions, Kakao may suspend your use of Services or delete your Kakao account immediately.

 

Your Kakao account is personal to you and non-transferable, and you may not permit any third party to use your Kakao account. You are responsible for safeguarding the password that you use to access Services to prevent any improper use of your Kakao account without your consent. If you become aware that your Kakao account is being used by a third party without your consent, please contact the Kakao Customer Center, and Kakao will provide you with assistance to protect your Kakao account.

 

You may review and change your information using the setting menu in the Services. However, certain information, such as your Kakao account, telephone number and device identification number, required for the provision and management of Services may not be changed. If there are any changes to the information you provided at the time of joining the Services, please reflect such changes directly to Services or notify Kakao of such changes through the Kakao Customer Center by email.

 

You may use Kakao account.

A Kakao Account is a login account which is needed for you to be able to use Services. A Kakao account may be mandatory for use of some Services. You may create your own Kakao Account once you agree to the Terms and Conditions, register information required to create a Kakao Account, and obtain an approval from Kakao after its verification of information you have provided.

 

Kakao may not approve of your account creation if: (i) Kakao deleted your Kakao account in the past in accordance with this Terms and Conditions, (ii) you have attempted to create a Kakao account using a third party’s name, email address or other personal information, or (iii) you fail to provide the required information or provide false information during the Kakao account creation process. Especially, if you are under 14 years of age, your parent or legal guardian’s consent must be obtained to create your Kakao account. If it is found that you have created your Kakao account in breach of the foregoing terms and conditions, Kakao may suspend your use of Services or delete your Kakao account immediately.

 

Your Kakao account is personal to you and non-transferable, and you may not permit any third party to use your Kakao account. You are responsible for safeguarding the password that you use to access Services to prevent any improper use of your Kakao account without your consent. The Company may require you to enter a password and go through an additional user identification process to prevent others from accessing your Kakao Account without authorization. If you become aware that your Kakao account is being used by a third party without your consent, please contact the Kakao Customer Center, and Kakao will provide you with assistance to protect your Kakao account.

 

You may review and change your information using the setting menu in the Services. However, you may not be able to change some information like your Kakao Account,  phone number, device identification number, and other user identification information required for us to provide and manage Services, and in case such information is changed, an additional user identification process may be required. If there are any changes to the information you provided at the time of joining the Services, please reflect such changes directly to Services or notify Kakao of such changes through the Kakao Customer Center by email. Kakao will not be liable for any disadvantage caused by your failure to notify Kakao of changes.

Please pay particular attention to the following.

You may freely use Services, and we are happy to help you build a bridge to a wider world through the use of Services. However please do not forget that you may not use Services in any wrongful manner or purpose.

 

For example, you may not interfere with the provision of Services or access Services using a method other than the one provided and approved by Kakao. Furthermore, you may not collect, use or provide to others the information of   other Service users, use Services for any profit-generating activity, transmit any information that is pornographic, infringe on any third partys copyright or otherwise violate public order, laws or good morals. You may not copy, modify, distribute, sell, transfer, lease, provide as security or permit others to use any part of Services or software included in Services without Kakaos consent. In addition, you may not reverse engineer, attempt to extract the software source code included in Services or copy, disassemble, reproduce or otherwise modify Services.

 

If you fail to comply with applicable law, the Terms of Service and/or other policies of Kakao, Kakao may conduct an investigation into the matter or suspend your use of Services either temporarily or permanently. Kakao has the right to destroy or store your personal information separately if your account has been inactive for the period specified in the relevant laws. Kakao will notify you via email or SMS before proceeding. Please note that this may result in the lack of required information and lead to the termination of the Terms of Service. Please refer to the Kakao Operation Policy for more information on your use of Services.

 

 

Please pay particular attention to the following.

You may freely use Services, and we are happy to help you build a bridge to a wider world through the use of Services. However please do not forget that you may not use Services in any wrongful manner or purpose.

 

For example, you may not interfere with the provision of Services or access to Services using a method other than the one provided and approved by Kakao. Furthermore, you may not collect, use or provide to others the information of other Service users, use Services for any profit-generating activity, transmit any information that is pornographic, infringe on any third party’s copyright, post false facts about Kakao or any third party, or otherwise violate public order, laws or good morals. You may not copy, modify, distribute, sell, transfer, lease, provide as security or permit others to use any part of Services or software included in Services without Kakao’s consent. In addition, you may not reverse engineer, attempt to extract the software source code included in Services or copy, disassemble, reproduce or otherwise modify Services.

 

If you fail to comply with applicable laws, the Terms of Service and/or other policies of Kakao, Kakao may conduct an investigation into the non-compliance, delete or temporarily delete the relevant post, or suspend your use of Services either temporarily or permanently. Kakao has the right to destroy or store your personal information separately if your account has been inactive for the period specified in the relevant laws. Kakao will notify you via email or SMS before proceeding. Please note that this may result in the lack of required information and lead to the termination of the Terms of Service. Please refer to the Kakao Operation Policy for more information on your use of Services.

 

Kakao manages posts in accordance with applicable laws.

Where the postings are in breach of the Act on the Promotion of Information and Communications Network Utilization and Information Protection, etc. (hereinafter "the Act on Information and Communications Network"), the Copyright Act, and any other governing laws and/or regulations, the legitimate holder of right may request suspension and deletion of such postings, and Kakao shall take necessary actions in accordance with applicable laws. Furthermore, even without any request from the legitimate holder of right, Kakao may take any tentative measures against such posting pursuant to applicable laws if there exists anything that may be deemed to constitute infringement of a third party’s rights, and/or in breach of Kakao's policies and governing laws. Detailed processes related to such measures shall follow the procedures specified by Kakao under "Report Rights Infringement" within the extent set forth by the Act on Information and Communications Network and the Copyright Act.

Kakao provides a better location-based service.

With an aim to provide more convenient and useful services to you, Kakao may include location-based service in Services. The location-based service of Kakao is a free service based on your location data received from a location information provider, which collects your location data from your mobile device. More specifically, such location-based service consists of: (i) a place-sharing service where you may share your current location or any particular location with other users or prepare postings related thereto; (ii) an information provision service through which you can search your local information or be provided with advertisement information using your current location; (iii) a content-sharing service whereby you may share your content with your friends using your location data that is recorded with your photos or other content or otherwise combined with such content; and (iv) a taxi call service whereby your current location is shared with the member taxi driver to call the taxi driver. Particularly, for a minor under the age of 14 who wishes to utilize location-based services that uses personal location data, as Kakao will use and provide such location data, parental or legal guardians prior consent is mandatory. If it is found that the location-based service was used without such consent, Kakao may immediately suspend or place appropriate restrictions on the use of the location-based services.

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To better protect your location data, Kakao has appointed a location information manager (Andy Kang, 1577-3321, privacy@kakao.com).

Kakao provides a better location-based service.

With an aim to provide more convenient and useful services to you, Kakao may include location-based service in Services. The location-based service of Kakao is a free service based on your location data received from a location information provider, which collects your location data from your mobile device. More specifically, such location-based service consists of: (i) a place-sharing service where you may share your current location or any particular location with other users or prepare postings related thereto; (ii) an information provision service through which you can search your local information or be provided with advertisement information using your current location; (iii) a content-sharing service whereby you may share your content with your friends using your location data that is recorded with your photos or other content or otherwise combined with such content; Particularly, for a minor under the age of 14 who wishes to utilize location-based services that uses personal location data, as Kakao will use and provide such location data, parental or legal guardians prior consent is mandatory. If it is found that the location-based service was used without such consent, Kakao may immediately suspend or place appropriate restrictions on the use of the location-based services.

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Paid services are available.

Kakao provides its Services free of charge, but some Services are provided at a cost. For example, you can exchange messages with your friends for free on KakaoTalk but may need to purchase some emoticons to be used on KakaoTalk.

 

If you want to use Kakao’s paid services, you need to pay for the service and Kakao may require you to provide additional information such as your personal information necessary for payment settlement. If you do not want to use paid services, you may request a refund from Kakao and Kakao must give you the refund in principle. Provided however that Kakao may not give you a refund in the event that Kakao restricts your access to the service or terminates the service agreement because of your violation of this Terms of Service.

 

Details regarding the payment of fees of paid services, refund and complaint filing are described in the  .

 

You may elect to deactivate your account.

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You may elect to deactivate your account.

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Even if your service agreement is terminated, you may sign up for Kakao Services again. However, if your previous service agreement had been terminated due to the restriction of your access to Services following your violation of related laws or Kakao’s Terms and policies, you may be subject to the minimum wait period or other restrictions when you sign up for any Kakao Service again. Please refer to  for more details.  

The Terms of Service are subject to change.

In order to reflect changes to applicable law or changes to Services, among other reasons, Kakao may revise the Terms of Service, the instructions for use of each Service through the Q&A Center, other applicable guidelines and notifications. In the event of a change to the Terms of Service, Kakao will post a notification thereof on the start-up page of the individual Service, and the revised Terms of Service will become effective 15 days after the posting of such notification.

 

However, if the revised Terms of Service may affect you adversely, Kakao will give you a reasonable 30 day prior notice thereof by sending you an email to the email address used for your Kakao account or via a Kakao Talk message or an alarm message.

 

 

The Terms of Service are subject to change.

In order to reflect changes to applicable law or changes to Services, among other reasons, Kakao may revise the Terms of Service, the instructions for use of each Service through the Q&A Center, other applicable guidelines and notifications. In the event of a change to the Terms of Service, Kakao will post a notification thereof on the Notices page of Kakao Services, and the revised Terms of Service will become effective 15 days after the posting of such notification.

 

However, if the revised Terms of Service may affect you adversely, Kakao will give you a reasonable 30 day prior notice thereof by sending you an email or an SMS to the email address or phone number you use as a Kakao Account, an electronic message within the relevant Service or an alarm message.

General

Your comments and suggestions are highly appreciated. You may, at any time, visit the Kakao Customer Center and leave your comments and suggestions. Kakao will send you various news and announcements by sending an email to the email address used for your Kakao account or by sending an electronic message. Announcements applicable to all users of Services will become effective after being posted on Service start-up page or Service bulletin board for at least 7 days.

 

General

Your comments and suggestions are highly appreciated. You may, at any time, visit the Kakao Customer Center and leave your comments and suggestions. Kakao will send you various news and announcements by sending an email or an SMS to the email address or phone number you use as a Kakao Account, an electronic message within Service, an alarm message, etc. Announcements applicable to all users of Services will become effective after being posted on the Notices page of Kakao Services for at least 7 days.

 

2. Effective Date

The new Terms will take effect on April 30, 2018.

 

If you do not agree with changes made to Kakao Comprehensive Terms & Conditions and the Kakao Terms of Service, you may unregister from each Service online or raise an objection through our Customer Service. If you do not express objections before the effective date of the revised Terms, you will be assumed to have accepted the changes and the revised Terms will go into effect.

 

Thank you.