kakaoen

Before Amendment

After Amendment

Article 12. The Attentive Points and Methods to use the Comprehensive Service

④If you fail to abide by relevant laws and regulations, all Terms and Conditions and/or Policies of the Company, your contravention may be investigated, the posting in question may be continuously or temporarily deleted, the use of your entire account or Comprehensive Service or individual Services that constitutes the Comprehensive Service may be temporarily or continuously suspended, or re-subscription to the Comprehensive Service or re-use of some individual Services may be restricted by the Company. If you adversely affect the provision of Comprehensive Services or severely interfere with the stable operation of Comprehensive Services by causing malfunction of equipment or by destroying or creating disorder in the system, the Company may restrict you from using your account. However, you can appeal through Customer Service if you are dissatisfied with the imposed restriction.

⑤The Service Use shall be restricted temporarily or permanently, depending on the accumulated number of violation; provided, however, that lewd postings, gambling promotions, emergent risk or any explicit unlawful activities required to be prohibited under the relevant laws and regulations shall be restricted permanently without delay, regardless of the accumulated number of violation.

⑥Any matters stipulated herein or other details on the use of Comprehensive Services are further elaborated in Kakao Operation Policies

Article 12. The Attentive Points and Methods to use the Comprehensive Service
④ If users report other users while using a Service that offers voice chat features, the Company may save and store the reported user's voice data. Such data shall only be retained by the Company. The Company may view this data only to settle disputes between users and resolve complaints, and a third party may view this data only when granted authority to do so by law. The Company shall store this data for three (3) years from the date the report was submitted, then destroy the data in order to prevent fraudulent use and for management purposes. However, the reported voice data may not be saved in the case of low-end devices.

⑤If you fail to abide by relevant laws and regulations, all Terms and Conditions and/or Policies of the Company, your contravention may be investigated, the posting in question may be continuously or temporarily deleted, the use of your entire account or Comprehensive Service or individual Services that constitutes the Comprehensive Service may be temporarily or continuously suspended, or re-subscription to the Comprehensive Service or re-use of some individual Services may be restricted by the Company. If you adversely affect the provision of Comprehensive Services or severely interfere with the stable operation of Comprehensive Services by causing malfunction of equipment or by destroying or creating disorder in the system, the Company may restrict you from using your account. However, you can appeal through Customer Service if you are dissatisfied with the imposed restriction.

⑥The Service Use shall be restricted temporarily or permanently, depending on the accumulated number of violation; provided, however, that lewd postings, gambling promotions, emergent risk or any explicit unlawful activities required to be prohibited under the relevant laws and regulations shall be restricted permanently without delay, regardless of the accumulated number of violation.

⑦Any matters stipulated herein or other details on the use of Comprehensive Services are further elaborated in Kakao Operation Policies

Article 18. Dispute Settlement

Notification Date: Nov 1, 2021

Enforcement Date: Dec 7, 2021

Article 18. Dispute Settlement

Notification Date: Feb 22, 2022

Enforcement Date: Apr 5, 2022

Before Amendment

After Amendment

Please pay particular attention to the following.

You can freely use the Kakao Service bridging between you and a broader world, which makes our work even worthwhile. However, we ask you not to forget that you are not allowed to take advantage of the Kakao Service improperly.

For example, you shall be unable to impede the Kakao Service provision improperly or access the Service using a method other than what Kakao allows. Also, you shall be prohibited from collecting, using, or providing to others the information of other Kakao users; transmitting commercial information or taking advantage of the Service to generate profits against a recipient's explicit refusal or without his/her unambiguous consent; circulating pornographic information or infringing on third parties' copyright; sending or posting false facts about Kakao or third parties.

If you fail to comply with applicable laws, the Terms of Service and/or other policies of Kakao, Kakao may conduct an investigation into the non-compliance, delete or temporarily delete the relevant post, or suspend your use of Services either temporarily or permanently. If you adversely affect the provision of Services or severely interfere with the stable operation of Services by causing malfunction of equipment or by destroying or creating disorder in the system, the Company may restrict you from using your account. However, you can appeal through Customer Service if you are dissatisfied with the imposed restriction. Kakao has the right to destroy or store your personal information separately if your account has been inactive for the period specified in relevant laws. Kakao will notify you via effective channels, including email, SMS or KakaoTalk messages, before deleting or storing your information. Please note that this may result in the lack of required information and lead to the termination of the Terms of Service. Please refer to the Kakao Operation Policy for more information on your use of Services, including activities that are prohibited during Service use, restrictions that follow such violations and Kakao Services' policies on dormant accounts.

Please refer to the Kakao Operation Policy for more information on your use of Services.

Please pay particular attention to the following.

You can freely use the Kakao Service bridging between you and a broader world, which makes our work even worthwhile. However, we ask you not to forget that you are not allowed to take advantage of the Kakao Service improperly.

For example, you shall be unable to impede the Kakao Service provision improperly or access the Service using a method other than what Kakao allows. Also, you shall be prohibited from collecting, using, or providing to others the information of other Kakao users; transmitting commercial information or taking advantage of the Service to generate profits against a recipient's explicit refusal or without his/her unambiguous consent; circulating pornographic information or infringing on third parties' copyright; sending or posting false facts about Kakao or third parties.

If users report other users while using a Service that offers voice chat features, Kakao may save and store the reported user's voice data. Such data shall only be retained by Kakao. Kakao may view this data only to settle disputes between users and resolve complaints, and a third party may view this data only when granted authority to do so by law. Kakao shall store this data for three (3) years from the date the report was submitted, then destroy the data in order to prevent fraudulent use and for management purposes. However, the reported voice data may not be saved in the case of low-end devices.

If you fail to comply with applicable laws, the Terms of Service and/or other policies of Kakao, Kakao may conduct an investigation into the non-compliance, delete or temporarily delete the relevant post, or suspend your use of Services either temporarily or permanently. If you adversely affect the provision of Services or severely interfere with the stable operation of Services by causing malfunction of equipment or by destroying or creating disorder in the system, the Company may restrict you from using your account. However, you can appeal through Customer Service if you are dissatisfied with the imposed restriction. Kakao has the right to destroy or store your personal information separately if your account has been inactive for the period specified in relevant laws. Kakao will notify you via effective channels, including email, SMS or KakaoTalk messages, before deleting or storing your information. Please note that this may result in the lack of required information and lead to the termination of the Terms of Service. Please refer to the Kakao Operation Policy for more information on your use of Services, including activities that are prohibited during Service use, restrictions that follow such violations and Kakao Services' policies on dormant accounts.

General

Date of Announcement : Nov 1, 2021

Date of Implementation : Dec 7, 2021

General

Date of Announcement : Feb 22, 2022

Date of Implementation : Apr 5, 2022

Before Amendment

After Amendment

ARTICLE 8. How to Use Services and Things to Be Careful of

3.If you fail to comply with applicable laws, the Terms of Service and/or other policies, the Company may conduct an investigation into the non-compliance, delete or temporarily delete the relevant post, or suspend your use of Services either temporarily or permanently. If you adversely affect the provision of Services or severely interfere with the stable operation of Services by causing malfunction of equipment or by destroying or creating disorder in the system, the Company may restrict you from using your account. However, you can appeal through Customer Service if you are dissatisfied with the imposed restriction.

4.If you have no record of signing in or accessing the Service during the period set by relevant laws and regulations, the Company can discard or separately store your information after sending notifications via email, SMS, KakaoTalk message, or other effective means to the registered email address or mobile phone number. If any mandatory information required for the service use lacks thereby, the service agreement may be terminated..

5.The Company shall take preventive action against spam mails and adopt security measures for incoming/outgoing emails to protect users from spams (i.e., phishing, virus infringement, personal information theft, and other illegal and speculative junk mails, etc.). Additional spam operation policies and functions shall be provided if recommended by related organizations or deemed necessary for user protection.

6.Please refer to the Service Operation Policy for more details on the matters set out in this article and the use of Services.

ARTICLE 8. How to Use Services and Things to Be Careful of

3. If users report other users while using a Service that offers voice chat features, the Company may save and store the reported user's voice data. Such data shall only be retained by the Company. The Company may view this data only to settle disputes between users and resolve complaints, and a third party may view this data only when granted authority to do so by law. The Company shall store this data for three (3) years from the date the report was submitted, then destroy the data in order to prevent fraudulent use and for management purposes. However, the reported voice data may not be saved in the case of low-end devices.

4.If you fail to comply with applicable laws, the Terms of Service and/or other policies, the Company may conduct an investigation into the non-compliance, delete or temporarily delete the relevant post, or suspend your use of Services either temporarily or permanently. If you adversely affect the provision of Services or severely interfere with the stable operation of Services by causing malfunction of equipment or by destroying or creating disorder in the system, the Company may restrict you from using your account. However, you can appeal through Customer Service if you are dissatisfied with the imposed restriction.

5.If you have no record of signing in or accessing the Service during the period set by relevant laws and regulations, the Company can discard or separately store your information after sending notifications via email, SMS, KakaoTalk message, or other effective means to the registered email address or mobile phone number. If any mandatory information required for the service use lacks thereby, the service agreement may be terminated..

6.The Company shall take preventive action against spam mails and adopt security measures for incoming/outgoing emails to protect users from spams (i.e., phishing, virus infringement, personal information theft, and other illegal and speculative junk mails, etc.). Additional spam operation policies and functions shall be provided if recommended by related organizations or deemed necessary for user protection.

7.Please refer to the Service Operation Policy for more details on the matters set out in this article and the use of Services.

ARTICLE 22. Dispute Resolution

Date of Notice: Nov 1, 2021

Date of Implementation: Dec 7, 2021

ARTICLE 22. Dispute Resolution

Date of Notice: Feb 22, 2022

Date of Implementation: Apr 5, 2022