Amendments to Kakao Operation Policy

2025-02-27

Greetings from Kakao!

We'd first like to thank all our members for using Kakao Services.

 

Please be informed that amendments will be made to the Kakao Operation Policy effective Apr. 2, 2025.

 

1. Amendments

 

< Kakao Operation Policy >

Before Amendment

After Amendment

6. Long-Term Service Use Inactivity Policy

 

④ Differences between the Operation Policy set forth herein and the Long-Term Service Use Inactivity Policy of each service are listed as follows; in such an event, the latter shall override the former.

 

KakaoTalk Channel Service Operation Guide

Kakao AdFit Service Operation Policy

Kakao Makers Partner Center Terms of Service
Kakao Music Long-Term Inactive Account Deactivation Policy

Policy on handling KakaoTalk E-Documents which has been unused for a long time - Destruction of personal information and termination of the user agreement within the E-Document Service in the case that Kakao Account becomes inactive.

Policy on handling KakaoTalk e-certificates which have been unused for a long time - Destruction of personal information and termination of the user agreement within the e-certificate service in the case that Kakao Account becomes inactive.

 

6. Long-Term Service Use Inactivity Policy


④ Differences between the Operation Policy set forth herein and the Long-Term Service Use Inactivity Policy of each service are listed as follows; in such an event, the latter shall override the former.


KakaoTalk Channel Service Operation Guide

Kakao AdFit Service Operation Policy

Kakao Makers Partner Center Terms of Service
Kakao Music Long-Term Inactive Account Deactivation Policy

Daum Mail Operation Policy

Kakao Mail Operation Policy

Policy on handling KakaoTalk E-Documents which has been unused for a long time - Destruction of personal information and termination of the user agreement within the E-Document Service in the case that Kakao Account becomes inactive.

Policy on handling KakaoTalk e-certificates which have been unused for a long time - Destruction of personal information and termination of the user agreement within the e-certificate service in the case that Kakao Account becomes inactive.

 

< Daum Mail Operation Policy >

Daum Mail Inactivity Policy(New)

 

Daum Mail enforces an account inactivity policy to actively protect unused email accounts and reduce unnecessary marketing email transmission, ensuring a more secure service environment for active users.

 

1) When a user does not access Daum Mail (via PC, mobile, or IMAP/POP3) for 90 days (3 months), the account will be classified as inactive.

 - Premium accounts will not be classified as inactive, even if the user does not access the service during the premium service use.

 - Existing inbox/outbox messages are retained, but inactive accounts cannot receive new email and messages will be returned to the sender.

 - Previously set automatic (out-of-office) replies and scheduled email will not be sent once the account becomes inactive.

 - For security purposes, your POP3/SMTP and IMAP/SMTP settings will be disabled.

 

2) A notification will be sent via email 30 days prior to the account being classified as inactive.

 

3) The user account will automatically be reactivated when logging back in to Daum Mail.

 - Since inactive accounts cannot receive new email, users will have to request the sender to resend any unreceived email, if needed.

 

< Kakao Mail Operation Policy >

Kakao Mail Inactivity Policy(New)

 

Kakao Mail enforces an account inactivity policy to actively protect unused email accounts and reduce unnecessary marketing email transmission, ensuring a more secure service environment for active users.

 

1) When a user does not access Kakao Mail (via PC, mobile, or IMAP/POP3) for 90 days (3 months), the account will be classified as inactive.

- Existing inbox/outbox messages are retained, but inactive accounts cannot receive new email and messages will be returned to the sender.

- Previously set automatic (out-of-office) replies and scheduled email will not be sent once the account becomes inactive.

- For security purposes, your POP3/SMTP and IMAP/SMTP settings will be disabled.

 

2) A notification will be sent via email 30 days prior to the account being classified as inactive.

 

3) The user account will automatically be reactivated when logging back in to Kakao Mail.

- Since inactive accounts cannot receive new email, users will have to request the sender to resend any unreceived email, if needed.

 

 

2. Effective Date

The amended Terms & Conditions will take effect on Apr. 2, 2025

 

Thank you.

 

List